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Zambia wants Samsung to withdraw Galaxy Note 7

Zambia wants Samsung to withdraw Galaxy Note 7.

The Zambia Information and Communications Technology Authority (ZICTA) has requested Samsung Electronics to withdraw Galaxy Note 7 smartphones from the local market.

While the devices have not yet been officially launched in Zambia, ZICTA said a number of local consumers have already acquired the phones from other markets and there is a need to take this course of action.

Samsung Electronics has announced a recall of Samsung Galaxy Note 7 smartphones in markets where the phones have been launched as they overheat due to factory defects.

According to a statement issued by ZICTA the phones pose a danger to local owners.

"ZICTA has written officially to Samsung SA (PTY) LTD-Zambia branch requesting them to come up with interventions and indicate to the authority how best the devices will be withdrawn from the Zambian market bearing in mind that some Zambian consumers may have purchased the device from other markets where the products have been launched," reads the statement.

The regulator has also called on consumers who have a Galaxy Note 7 device to visit authorised Samsung service partner outlets in the country and present their phones in order to ensure their safety.

Samsung Electronics Zambia has not responded to ITWeb Africa on the issue.

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