ITWeb Africa

OPINION: Could customer experience be more important than products and services? Does CE trump product, service?

Orange Business' Mark McCallum explains.

Be circumspect of random internet speed tests.Ad-hoc internet
speed tests

Don't read too much into these warn experts.

Sunday, Aug 28th

Virtual Press Offices

Company Zones

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MTN Zambia looks to avoid Nigeria saga

MTN Zambia looks to avoid Nigeria saga

CEO confirms company's costly SIM registration exercise process and outlines level of investment.

Kenya: mSurvey attracts US$1-million cash injection

Kenya: mSurvey attracts US$1-million cash injection

Safaricom's Spark Venture Fund announces second investment in global research platform.

IBM opens Johannesburg arm of Africa Research Labs

IBM opens Johannesburg arm of Africa Research Labs

The second IBM Research Lab on the African continent will roll out projects in data driven healthcare, digital urban ecosystems…

MTN to press ahead with call centre outsourcing

MTN to press ahead with call centre outsourcing

Mobile operator confirms legal stance taken by Communication Workers Union and intends to oppose action in court.

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Telecoms

Setting
MTN to press ahead with call centre outsourcing

MTN to press ahead with call centre outsourcing

26 August 2016

Mobile operator confirms legal stance taken by Communication Workers Union and intends to oppose action in court.

Nigeria: surge in number of inactive lines

Nigeria: surge in number of inactive lines

23 August 2016

Analysts, subscribers say an improvement in quality of local telecoms services has impacted latest available data.

Adapt IT looks for African growth

Adapt IT looks for African growth

22 August 2016

Tough conditions in SA push the Durban-based IT firm to look for further diversification of its global and African operations.

Mobile

Setting
Kenya: mSurvey attracts US$1-million cash injection

Kenya: mSurvey attracts US$1-million cash injection

26 August 2016

Safaricom's Spark Venture Fund announces second investment in global research platform.

MTN SA appoints new Chief Digital Officer

MTN SA appoints new Chief Digital Officer

23 August 2016

Announcement reflects operator's progress in establishing digital, enterprise-based operations model.

Enterprise Solutions

Setting
Tech firms back SA's R3.5-bn wind farm

Tech firms back SA's R3.5-bn wind farm

18 August 2016

Loeriesfontein wind farm is expected to start supplying electricity to the national grid by the end of 2017.

Canadian firm secures 100 MW solar project in Nigeria

Canadian firm secures 100 MW solar project in Nigeria

17 August 2016

Listed Nova Scotia company signs 20-year Power Purchase Agreement (PPA) with the Nigerian Bulk Electricity Trading Plc (NBET).

Networks

Setting
Be circumspect of random internet speed tests

Be circumspect of random internet speed tests

24 August 2016

Telecoms experts warn of reading too much into ad-hoc unregulated tests to 'measure' line speeds.

Did politics bring down Zambia's internet?

Did politics bring down Zambia's internet?

19 August 2016

Mobile users in specific regions suggest authorities blocked internet services soon after controversial election results.

Visafone initiates LTE test-run in Nigeria

Visafone initiates LTE test-run in Nigeria

10 August 2016

MTN confirms the development saying development will bolster efforts to deliver fast, reliable ICT services nationally.

Security

Setting
Urge to connect making SA travellers vulnerable says Kaspersky

Urge to connect making SA travellers vulnerable says Kaspersky

11 July 2016

Security firm says those keen to use Wi-Fi rather than risk incurring roaming charges exposes them to risk.

Business Intelligence

Setting
IBM opens Johannesburg arm of Africa Research Labs

IBM opens Johannesburg arm of Africa Research Labs

26 August 2016

The second IBM Research Lab on the African continent will roll out projects in data driven healthcare, digital urban ecosystems and astronomy.

Africa's First Data Analytics Postgrad Diploma at UWC

Africa's First Data Analytics Postgrad Diploma at UWC

23 August 2016

Academic institution partners with industry to introduce blended learning-based course.

Egypt's ICT authorities look to bolster local STEM skills

Egypt's ICT authorities look to bolster local STEM skills

15 August 2016

A week long visit to the STEM Resource Centre in England is aimed at acquiring lessons for local implementation.

Cloud

Setting
Public cloud services growth set to soar in Africa

Public cloud services growth set to soar in Africa

06 July 2016

Researchers point to advent of cloud-first strategy as high growth figures are forecast for MENA, EMEA regions.

MTN Business looks to empower Kenya's SME space

MTN Business looks to empower Kenya's SME space

26 May 2016

Mobile operator partners with SMEasy to launch cloud-based accounting and payroll solution.

Nigerian businesses look up to the cloud

Nigerian businesses look up to the cloud

09 May 2016

Increase in local adoption driven by digital transformation and the appeal of the 'pay-as-you-consume' model.

ICT and Governance

Setting
AfICTA member hopes for Africa-driven tech revolution

AfICTA member hopes for Africa-driven tech revolution

25 August 2016

Organisation's Chair of Summit Committee in Windhoek expresses his desired outcome of the 4th Annual Summit, focused on IoT, in October.

Uganda eager to tap into open source

Uganda eager to tap into open source

23 August 2016

The contribution of software in enabling innovation dominated discussion at recent Uganda conference.

Zambia's election controversy spills over to airwaves

Zambia's election controversy spills over to airwaves

23 August 2016

Authorities clamp down on broadcasters after news breaks of votes erroneously awarded to president Edgar Lungu.

Business Continuity

Setting
MTN Zambia looks to avoid Nigeria saga

MTN Zambia looks to avoid Nigeria saga

26 August 2016

CEO confirms company's costly SIM registration exercise process and outlines level of investment.

Can Africa address tech skills 'supply demand' conundrum?

Can Africa address tech skills 'supply demand' conundrum?

11 August 2016

Increasing levels of investment in continent's tech sector forcing a more proactive approach to recruitment says placement agency.

Channel

Setting
EMEA PC market drops 4.3% in Q1 2016

EMEA PC market drops 4.3% in Q1 2016

13 July 2016

Worldwide PC shipments totalled 64.3 million units in Q2 2016, a 5.2% decline from same period last year, says Gartner

Telecel Zim ups presence in the country

Telecel Zim ups presence in the country

09 July 2015

The Zimbabwean telco plans to revamp its distribution network.

Unified Communications

Setting
Microsoft helps keep Team Dimension Data on track

Microsoft helps keep Team Dimension Data on track

20 July 2016

Tech company teams up with Qhubeka to reinforce Africa's participation at Tour de France.

Court frees Zimbabwe's #Thisflag pastor

Court frees Zimbabwe's #Thisflag pastor

14 July 2016

Legal team successful in dealing with a late, fresh charge of subversion laid by the state against social media campaigner.