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MTN digitally transforms core operations using Oracle

MTN digitally transforms core operations using Oracle

South Africa-based mobile network operator MTN has chosen Oracle Cloud Applications to drive what the companies describe as "one of the largest digital transformations in the global telecom industry across all its core business operations".

According to a statement from Oracle the implementation will help MTN drive efficiency, scale operations and integration across its local and regional operations.

Belinda O' Neil, Executive Boost, MTN, said, "MTN and Oracle partnered in 2018 to complete the design of the Oracle Cloud Applications. 2019 focuses on finalising the build and deploying across our markets."

Oracle adds that the cloud applications will also help MTN improve working capital through efficiencies in inventory management and reduce obsolescence.

"The implementation will drive further productivity through automation, self-service, IOT and mobile application capabilities; besides also enhancing management visibility across all business operations for real time performance measurement," reads an excerpt from a statement by Oracle.

"With clear signs of economic recovery across key African markets, MTN's decision to undertake large scale digital transformation will be instrumental in achieving strategic business objectives," said Arun Khehar, Senior Vice President - Business Applications, ECEMEA, Oracle.

"We are confident that the deployment of the Oracle Cloud enabled digital core will help MTN deliver value for all stakeholders and create differentiation needed to achieve market leadership."

Under this initiative, MTN will implement Oracle Enterprise Resource Planning (ERP); Supply Chain Management (SCM); Enterprise Performance Management (EPM); Customer Experience (CX); Platform as a Service (PaaS) and Oracle Service Cloud solutions.


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