MyWari now available on WhatsApp

MyWari on
WhatsApp
  
Customers now have more widespread access.

Sunday, May 26th

10,000 Customers Embrace CEMEX Go

* CEMEX Go is evolving thanks to customer’s feedback and the use of the latest technologies.

* CEMEX Go is evolving thanks to customer’s feedback and the use of the latest technologies.
* CEMEX Go delivers a superior customer experience, adding new capabilities.
* It is now available in three continents and covers close to a quarter of CEMEX’s customer base worldwide.

June 12, 2018 12:34 UTC - Monterrey, Mexico--(BUSINESS WIRE)-- CEMEX, S.A.B. de C.V. (“CEMEX”) (NYSE: CX) announced today that its digital platform CEMEX Go, reached close to a quarter of the company’s customer base worldwide, transforming the experience of more than 10,000 customers in three continents, and leading the digital transformation in the global building materials industry.

Based on customer’s feedback, CEMEX keeps improving CEMEX Go by adding new capabilities that offer a more personalized experience through better usability and analytics. Customers can increase operating efficiency and competitiveness, while generating more value for their businesses and their clients, enabled by digital technologies.

“As a customer, it is very important to keep the kind of interaction that CEMEX Go offers in terms of efficiency and speed on the spot. It is absolutely a complete solution,” said Marcela Guajardo, Blokasa, a user of CEMEX Go in Mexico.

“CEMEX Go is setting a new standard for delivering a superior customer experience in the building materials industry. We are very proud to have reached the milestone of more than 10,000 satisfied customers using CEMEX Go in only seven months after its launch,” said Fernando A. González, Chief Executive Officer of CEMEX. “We will continue leading the digital transformation in our industry by applying the latest technologies for the benefit of all our customers worldwide.”

“CEMEX Go is absolutely a complete solution and makes life much easier for project teams and for accounts people,” said Mike Sprecher, Nibbi Concrete, a user of CEMEX Go in the United States.

CEMEX Go is currently available in Mexico, the United States, Colombia, the United Kingdom, and Germany, and is expected to be deployed in half of the company’s markets in the coming weeks. By the end of 2018, it is expected to be available in all of CEMEX’s geographies, serving approximately 45,000 customers.

CEMEX Go offers a fully digital suite of services that enables customers to get more done in less time by simplifying and streamlining their transactions and interactions with CEMEX, reducing customers’ administrative burden, and giving them more time to focus on more strategic business matters. Through this integrated platform, customers can interact with CEMEX anytime and anywhere using multiple devices.

CEMEX Go covers the full customer journey. With CEMEX Go, customers can place orders, review their history of transactions, track their shipments real-time via GPS, receive instant notifications of their order status, adjust their orders, and enjoy full visibility and transparency of all the information they need to better manage their business, doing in minutes what historically has taken them hours.

CEMEX is undertaking its sweeping digital transformation with the support of IBM and NEORIS. CEMEX is leveraging both companies’ expertise, innovation, and cutting-edge information technologies to deliver game-changing solutions that provide a superior customer experience.

CEMEX Go is a CEMEX R&D, Innovation and Business Development project being part of the global R&D collaboration network, headed by CEMEX Research Centers, based in Switzerland.

CEMEX is a global building materials company that provides high-quality products and reliable services to customers and communities in more than 50 countries. CEMEX has a rich history of improving the well-being of those it serves through innovative building solutions, efficiency advancements, and efforts to promote a sustainable future. For more information, please visit: https://www.cemex.com.

This press release contains forward-looking statements and information that are necessarily subject to risks, uncertainties, and assumptions. CEMEX assumes no obligation to update or correct the information contained in this press release.

View source version on businesswire.com: https://www.businesswire.com/news/home/20180612005826/en/

Contacts

CEMEX, S.A.B. de C.V.
Media Relations:
Jorge Perez, +52(81) 8888-4334
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
or
Investor Relations:
Eduardo Rendon, +52(81) 8888-4256
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
or
Analyst Relations:
Lucy Rodriguez, +1(212) 317-6007
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

ALSO ON ITWEB AFRICA

Vodcom Lesotho confirms M-Pesa banking deal Published on 20 May 2019

Operator partners with Standard Lesotho Bank to enable real-time transfer of funds.

Consider the security implications for payroll when adopting cloud solutions Published on 23 May 2019

The recent launch of two multinational data centres in South Africa has placed renewed focus on the benefits that the cloud can provide businesses says Ian McAlister, General Manager of CRS Technologies South Africa.

SA companies 'slowly but surely' on digital transformation journey Published on 07 May 2019

Dell Digital Transformation Index ranks SA in ninth place in terms of local business maturity levels.